Proofread, revise, and edit technical information into appropriate pre-designed templates.
Review writing for clarity, punctuation, voice, grammar, and style meeting applicable formatting and style guidelines.
Troubleshoot style and formatting issues to resolve incompatibility between legacy knowledge articles and New Employee Experience Portal knowledge articles.
Determine the clearest and most logical way to present complex concepts and language into content that is easily understood for the greatest reader comprehension.
Generate innovative ideas for content and workflow solutions.
Apply standardized metadata tagging for knowledge articles.
Use basic HTML code to stylize content articles.
Work with subject-matter experts (HR Communities of Practice (HRCP), and People Solutions and Services) to ensure specialized topics are appropriately addressed.
Handle sensitive and confidential information.
Qualifications
Bachelors degree in English, communication, business administration or technical writing or 2+ years of HR-related work experience.
Proficient in MS Word.
Entry level ability to understand and apply basic HTML code.
Ability to pay attention to details.
Mindful of things like flow, readability, and sentence variety.
Excellent written and oral communication skills. Understands grammar and punctuation rules and how to construct clear sentences.
Understands search engine optimization best practices.
Ability to prioritize and execute tasks in a fast-paced environment and meet strict deadlines.
Exceptional analytical and conceptual thinking skills.
Ability to multi-task and work independently with minimal direction.
Ability to check all technical material for consistency and accuracy, and follow precise style guidelines and formats.
Prior document processing experience.
Legal document writing and review.
Benefits at Innovatia
Comprehensive Health Insurance policy
Employee Wellness Program with focus on mental health
Robust reward and recognition programs
Company incentive programs offered
Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
Ample growth and learning opportunities
Remote work opportunities
Focus on work/life balance
Immigration Program supporting immigration to Canada for eligible employees
