Customer Support Executive

Location

Bangalore | India

Job description

'Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.'

Employer: Unnati

Position: Chat Support Executive

Years of Experience: 4-8 years

Community Location: Bangalore

Employment Type: Full Time

CONNECT

Company Overview (

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: The Next Frontier in Professional Development

Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in our expansion. Proudly introducing Redrob—a groundbreaking AI platform—we're set to redefine professional development.

Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals' aspirations. Fueled by our funded growth, we're poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready.

Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards.

Know Unnati (

Our Mumbai-based client is India's premier fitness coaching platform that is redefining fitness by taking the latest science in the field and applying it to the daily lives of its users to make fitness achievable, sustainable, and enjoyable. Founded in 2016 by a fitness enthusiast with global experience, this platform has been awarded by Silicon India Magazine as one of the Best In-Person & Digital Fitness Startups of 2023. It has a strong follower base of nearly 65k on social media and has already helped more than 10k clients across 50 countries.

How to become a part of Unnati and enjoy the benefits:

❖ Step 1: Fill in the application form and register via RedRob.

❖ Step 2: Clear the interview process.

❖ Step 3: Be a part of the team Unnati !

EXPERIENCE

Duties you'll be entrusted with:

As a Chat Support Executive, you will be instrumental in reaching potential clients, initiating conversations through various platforms, and driving conversions using the company's unique Sell-By-Chat approach. You will collaborate with the company's marketing team, unravel the secret code (45), and utilize your natural ability to connect, influence, and make every conversation count.

• Reaching out to potential clients across various platforms and initiating meaningful conversations.
• Utilizing the Sell-By-Chat model to nurture leads and guide them through our wellness solutions.
• Working closely with the marketing team to refine outreach strategies and lead magnets.
• Incorporating the secret code (45) into your outreach process.
• Utilizing high energy to engage potential clients, setting the stage for successful conversions.
• Demonstrating goal-focused nature by exceeding financial and personal targets.
• Responding rapidly in high-pressure situations without compromising quality or accuracy.
• Showcasing resilience in the face of setbacks and leveraging experiences for professional growth.
• Leveraging social media proficiency to engage and build rapport with clients across multiple platforms.
• Efficiently managing a tight calendar, ensuring no conversations are missed.
• Solving problems with initiative, creativity, and teamwork.
• Building rapport with clients through active listening and effective communication.
• Performing a minimum of 50-75 chats per day.
• Achieving 3-6 sales per day.

Expectations from you:

Basic Requirements

• Proven experience in inside sales or a related field.
• Passion for health and wellness with a strong understanding of related products and services.
• Excellent communication and interpersonal skills.
• Highly proficient in written English.
• Strong communication and interpersonal skills.
• Ability to work independently and consistently exceed set targets.
• Understanding of sales principles and customer service.
• Fast learner with a proactive attitude.

Job tags

Salary