Location
Noida | India
Job description
Overview:
The Team Leader plays a crucial role in leading and managing a team to ensure the successful achievement of organizational goals. They are responsible for providing guidance direction and support to team members fostering a positive and productive work environment and driving team performance.
Key Responsibilities:
- Supervise and lead a team of employees
- Set clear team goals and KPIs
- Delegate tasks and set deadlines
- Monitor team performance and provide feedback
- Assist team members with tasks when necessary
- Develop and implement strategies to improve team productivity
- Encourage creativity and risktaking within the team
- Conduct regular performance evaluations
- Manage and resolve conflicts within the team
- Ensure team members have the necessary resources and support
- Motivate team members
- Lead by example
- Ensure adherence to company policies and procedures
- Collaborate with other team leaders to drive operational excellence
- Report on team performance to senior management
Required Qualifications:
- Bachelors degree in a relevant field or equivalent work experience
- Proven experience in a leadership or supervisory role
- Excellent communication and interpersonal skills
- Strong decisionmaking and problemsolving abilities
- Ability to lead motivate and inspire a team
- Good understanding of performance evaluation processes
- Demonstrated ability to manage and resolve conflicts
- Proficient in using relevant software and tools
- Ability to work under pressure and meet deadlines
- Knowledge of relevant industry and regulatory standards
- Proven track record of achieving team targets and objectives
- Strong organizational and time management skills
- Ability to adapt to change and lead team through transitions
- Certification in leadership or management is a plus
communication,team management,call center development,calling cards
Job tags
Salary
