Location
Ahmedabad | India
Job description
Job Description :
Job Summary Effective utilization of overall capacity to ensure maximum productivity Recover dues of delinquent customer as per allocation through inhouse or agencies as per given targets and as per RBI guidelines and as per process & policies laid down by the organization within set timelines. Detailed Responsibilities Manage cost and drive expense reduction initiatives Regular reviews of current processes and ensure better control Review collection teams on various parameters and ensure unitas objective is uncompromised Monitor performance of field & telecalling teams and address performance deficiencies. Flow & Recovery rates to be tracked. Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location Person will need to visit customers directly for the collection purpose including spoke location visits Will need to ensure utilization of Legal tools in the collection process. Regular team reviews a updating the group on the progress and corrective action if any Providing detailed MIS to his superior and ensuring implementation of best collection strategies Coordination with OPS, Sales & IT department. Appointment and retaining vendors right vendor. Training / Mentoring to team/s wherever is required Desired skills and competencies Good knowledge of the geographical area, communication skills with good command Good knowledge of PPTas and good understanding of MIS. Disciplined on the compliance and Audit part and knowledge of the product being handled. Good co-ordinator
Job tags
Salary
