Senior Technical Support Engineer

Location

Pune | India

Job description

NICE Actimize is currently seeking a self-motivated, proactive, resourceful Product Support Technical Engineer to join our dynamic global Product Support team.

Roles and Responsibilities

• Knowledge in Application Servers (Tomcat, JBoss, WebSphere, WebLogic)
• Technical development/debugging and diagnosis skills (eg coding, scripting, etc)
• Knowledge of application development using OOPS paradigm, Java(mandatory), Scala or any other functional programming language(Optional), JavaScript basics
• Desired working experience in enterprise software applications stack end to end.
• Customers facing exposure in providing Production Support and resolving issues.
• Excellent communication skills
• Pro-active and Team Oriented approach

Skills and Experience:

• 4 to 7 years experience Developing Software or with a Software/consulting company along with the exposure to manage the Product and / or Application Support
• Databases: Oracle, SQL Server
• Operating systems: Windows and Linux.
• Programming language: Java and JavaScript. Scala is a plus.
• Web Technologies: HTML, XML, XSL.
• Experience with customer support
• Proficient with Java, Linux
• Familiarity with servers tuning and solving performance issues

Qualification and Education:

• BS / BE degree in Computers or related field

Job tags

Salary