Dr.Tina's Skin Solutionz
Location
Bangalore | India
Job description
About the job
Are you a highly organised and personable professional with a strong passion for providing outstanding patient experiences Dr. Tina's Skin Solutionz, the leading Dermatology destination in Bangalore, is currently looking for a Receptionist to join our dynamic team. The Front Office Staff plays a crucial role as the initial point of contact for patients, ensuring the creation of a positive and memorable patient experience.
Job Description
● Managing the front desk
● Ensuring a seamless check-in/check-out process
● Providing excellent customer service.
● Manage Google My Business for an effective online presence, ensuring optimal customer interaction and satisfaction.
● Handling calls and scheduling customer appointments.
● Strong interpersonal skills and pleasant body language and tonality
● Proficiency in office software and Excel.
● Skilled in accounting principles for effective financial data management and analysis.
● Attentive, receptive, and responsive, adept at understanding others, ensuring effective communication, and constructive improvement.
● Prompt resolution of patient requirements
● Adherence to the give respect, take respect culture
● Looking after marketing activities like handling customer inquiries, posting and maintaining active engagement on social media platforms.
● Take videos of the clinic and for other social media content.
Candidates with prior experience in healthcare will be preferred.
Job tags
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