MNC AUTOMOTIVE LIMITED
Location
Bangalore | India
Job description
Hi,
We are hiring
Company – MNC, Multinational Automotive Manufacturer
Profile - Network Operations Manager
WORK EXPERIENCE - 12+ year of Network Operation Experience (-Knowledge of network security technologies, log formats, SIEM technologies, and security operations , -Possession of excellent oral and written communication skills )
CTC - 16-17LP
QUALIFICATIONS - Possessing a Bachelor's degree or higher qualification
Location - Bangalore
Please share CV on [HIDDEN TEXT] (Mention Subject line - Network Operations Manager )
CERTIFICATIONS -
Any Certificates mentioned below
TIL , ITIL Ops Mgt Or Service Mgt
OTHER REQUIREMENTS, IF AN
CCNA, CCNP , , CCIE ( Optional) ,
Network Operation Managers are responsible for maintaining Network Operations service with commited SLA. .
Their goal is to ensure the integrity of high availability network infrastructure to provide maximum performance for their users. Users may be staff, clients, customers and suppliers. Networks can include: computer; voice;firewall.
Responsible for the daily performance and availability of the organization's network. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs. Oversees the daily operations of network staff and records incidents and changes. Typically reports to Mid management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets.
Technically must be good to training team to improve Engineer skillsets as per the current & new technology.
Network Operations Manager with a proven track record of leading and developing the Network Operations Centre function, The key responsibilities are to manage the team to ensure service quality and network efficiency. The post holder will manage the budget and lead improvements to Maintenance, Provisioning, Service Restoration and Data Centre processes and capabilities.
KEY RESPONSIBILITIES / DELIVERABLES
Network Ops Managers will be a part of the Project excecution team & Network Operations team, He will be deployed to customer location
2. He is responsible to understand the custoomer expectations
& need , then define the network requirements
3. Shold be capable of preparing the Project Schedule for network
activity & Manage Operations activities a
4. Must be Train team on new technology & improve team skill
sets periodic basis
5. Must have multiple Product knowledge and Work experience
6. Good ITIL Knowledge of IT process is mandatory
REQUIRED SKILL SETS (INCL. SOFT SKILLS)
1. Take responsibility for the day to day operation of the team, providing overall guidance and supervision 2. Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages
3. Maintenance –managing routines, obsolescence, contracts,
suppliers, service providers
4.Provisioning – meeting SLA on new provisions,Service Restoration - meeting SLA
on services Capacity management – managing utilisation of assets
5. To develop the team and work with Project departments in TTS INDto achieve common business goals
6. To act as an escalation point for customer problems and questions via telephone,
e-mail and face to face
7. To be escalation contact for service issues, out of hours Ensuring
the right environment is in place so that staff are effectively mentored,
developed and trained
8. Develop and own the processes and procedures used by
the team, based on best practice for the industry
9. Develop documentation related to the departments work processes which is up to date and accurately reflects the day to day running of the team
10. Organise and prioritise workload Lead internal projects to
improve service
11. Communicate with suppliers and service providers on behalf of the company
12. Conduct team reviews and be responsible for personal and
career development of team members
13. Significant proven experience in comparable role in any
organization
14. Previous extensive experience of building and developing a
technical Team,
15. Excellent verbal and written communication skills
16. Able to analyse problems,
issues & needs and provide robust but adaptable solutions which meet
current and future requirements 17. The ability to handle objections and
resistance to change
Ability to cope with changing environment – including adapting to
meet emergency businesscritical events
18. Effectively plans and organises own workload
19.Self-motivated Capable of working under pressure/using own initiative with
minimal supervision, Team player, who contributes ideas and suggestions
for improvement.
20. Happy to challenge existing processes and procedures
21. Exposure to running projects effectively is essentialTIL , ITIL Ops Mgt
Job tags
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