Location
Mumbai | India
Job description
Duties & Responsibilities:
- Increase levels service quality and enhance overall ambience of member/resident experiences.
- Ensures integration and coordination of all social events.
- Manages the staffing needs of the department.
- Manages the overall operation of the Clubhouse.
- Assures that effective orientation and training for new staff and professional development
activities for experienced staff are planned and implemented.
- Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and
other standards are consistently met.
- Establishes quantity and quality output standards for personnel in all positions within the
department.
- Assists in planning and implementing procedures for special club events and banquet functions.
- Greets guests and oversees actual service on a routine, random basis.
- Addresses member and guest complaints and advises the Property Manager about appropriate
corrective actions taken.
- Develops new and innovative ways in which to stimulate member activities and participation in
Club events,
- Maintains appearance, upkeep and cleanliness of equipment and facilities.
- Approves all product invoices before submitting to the accounting department.
- Maintains records of special event.
- Complaint Management
Title : Club House Executive
Reporting: PM/APM
Job tags
Salary
