Customer care representative
Location
Delhi | India
Job description
Company Overview
Hindustan Recruitment is a leading provider of Human Resources Services in India. With a strong focus on delivering exceptional customer service, we assist businesses in finding qualified candidates for their various job openings.
Role And Responsibilities We are currently seeking a Customer Care Executive to join our team. The successful candidate will be responsible for providing exceptional customer service through chat and email channels. The primary role will be to address customer inquiries, resolve complaints, and ensure customer satisfaction. Additional responsibilities include:
- Responding promptly to customer inquiries
- Communicating with customers through chat and email
- Ensuring customer satisfaction through effective problem-solving
- Escalating unresolved issues to the appropriate department
Candidate Qualifications To be considered for this position, candidates must meet the following qualifications:
- Graduate degree in any field
- Excellent communication skills, both written and verbal
- Previous experience in customer care
Required Skills - Effective communication
- Customer service
- Problem-solving
Company Give a brief summary of what your company does
Roles and Responsibilities
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Desired Candidate Profile
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Skills: cummunication skills,chat/email sending,problem-solving,effective communication,customer service,voice process
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