Location
Bangalore | India
Job description
Overview
Why Join 7-Eleven Global Solution Center When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.
Why We Exist, Our Purpose and Our Transformation 7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.
At 7-Eleven we are guided by our
Leadership Principles . Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an 'It Can Be Done' Attitude
- Do the Right Thing
- Be Accountable
About This Opportunity The Licensing Administrator is to document the process of creating and updating data in License HQ platform for the Licensing Department. This document outlines the job responsibilities for parts of the licensing process. The Licensing Department oversees all new and existing licenses and permits for corporate and franchisee stores.
The Licensing Administrator will be responsible for analysing the data provided by the Licensing Department to maintain and update License HQ system, which contains approximately 112,000 license records and 14,000 store records. The system serves as a crucial data repository for the Licensing Department and 7-Eleven organization. Your primary objective will be to ensure the smooth functioning, security, and optimal performance of this system, while also managing routine updates and improvements.
Responsibilities Responsibilities: - Oversee the database containing 112,000 license records and 14,000 store records, ensuring efficient data storage, retrieval, and backup procedures are in place. Implement strategies to optimize database performance and maintain data consistency.
- Coordinate with other internal Licensing Managers and Supervisors to ensure corrections are completed and communicate root causes for processing improvement purposes.
- Work closely with Licensing Managers and Supervisors to ensure data records are created, updated and in compliance with company policy.
- Upload license image(s) and update multiple data points for license records and store records. Ensuring they are correctly named and formatted.
- Verify the quality and consistency of data input.
- Use network drive and other systems to retrieve, manage and organize license images and license data.
Qualifications - Bachelor's Degree
- 1 to 3 years related experience
- Requires excellent communication skills and ability to independently research issues
- Carries out responsibliites of some significance and complexity
Education Bachelor's Degree or Equivalent Experience
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