EXL IT service management
Location
Chennai | India
Job description
Overview
Qualifications:
Experience:
Communication:
Working Hours:
Telecommuter/Internet requirements, if applicable:
Skills and abilities:
1. Perform audit based on clinical knowledge while reviewing the medical record
2. Demonstrate learning skills during process training and in advancing career
3. Perform quality assurance reviews to assess comprehension of training efforts.
4. Ensure to process the audit with accountability
5. Ensure to view all documented system information as well as any additional records/data presented to support a determination or recommendation.
6. Condenses all clinical information into a clear and precise clinical picture while taking a final decision
7. Pro-actively and consistently engage in enhancing process/work knowledge and delivery the work with high values
8. Actively update process knowledge and follow the new change in process
9. Be ready to analyze the errors and if required approach to quality team for further clarification.
10. Maintain a professional work environment
11. Follow every aspect of SOP without fail
12. Complete received Audits with Quality
13. Achieve expected Quality and production target
14. Follow project-related protocols and instructions
15. Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
16. Complete alignment with Manager /TL in terms of program delivery.
17. Responding to all emails promptly without fail
18. Ensure compliance of the entire team.
Job tags
Salary