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Location

Aurangabad | India

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Job description

Key Requirement for the Position

Must have team handling experience in MFI

Job Description

1) Achieve the Business Target:
. Ensure Productivity at desired level in branches
. Ensure that branches manage daily operations to achieve business goals
. Supervise and guide the team to maximize revenue.
. Perform market research to study consumer behaviour, latest trends and competitor activity.
. Ensure that the team source customers / Centres in approved area.
. Zero Over Due Payment:
. Customer Delight /Customer Relationship Management:
. Ensure that branch staff delivers timely and quality services to customers.

2) Carry out the pre and post loan procedure:

. Ensure that the branches comply with all the processes mandated in the business.
. Ensure that the Dormant center's should not be reflected in any of the branch for more than 5 days
. Daily reporting to the State head on the business
. Ensure that the branches disburse loans at the branch as per schedule with proper process
. Organize regular meetings with management to discuss about business updates, issues and opportunities
. Supervise the Branch Manager's to ensure all employees are adhering to the processes and policies and the operational activities are completed as per the guidelines provided in the Branch Operational Manual.
3) Training:

. Ensure that all the branch employees are trained as per the training schedule from time to time.
. Ensure that the branches are adequately staffed as per approved manpower plan for smooth functioning of branch
. Nurturing the talents / evaluate team performance and build up individual development plans.
. Reduce the attrition rate of the respective area.

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Job tags

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Salary