Telesales/ Telemarketing Executive
Location
Chennai | India
Job description
We have openings for mem executive / Customer care.
Location: Chennai and Bangalore
Salary: 2 – 4 l
Job Responsibilities: - Holiday Planning - Making a proactive call to members, enlightening them on their eligibility and making them use their holidays appropriately at the right time, thus maximizing unique member holidaying.
- Complaint Resolution- Attending to members' complaints and discrepancies, resolving them and taking corrective action.
- Managing cancellations post-rescission and maximizing member retention.
- To ensure quality and adherence to process and timelines as specified for each • activity.
- Generating revenues for the organization
- Suggesting and helping members for up gradation, revivals and reinstatement.
- Ensure proactive calling by Executives for the collection of annual subscription fees and return of cheques.
- Ensure Post holiday calls are made to obtain member feedback and generate referrals.
- To ensure that all the interactions assigned to Self are resolved within the specified time limit.
Required Skills: Good Performer, Multi-skilled, extrovert & good communicator - Qualifications & Experience: Graduate with a minimum 1 year of experience Sales/Customer Service
If interested, kindly share your updated resume on nbsingh.hrdesire @ gmail.com or resumes.hrdesire @ gmail.com Thanks & Regards,
TeamHr Desire
7719594751- whatsapp
Nb Singh
Thanks
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