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Product Owner - Customer App.


Max Financial Services


Location

Gurgaon | India


Job description

Position

Chief Manager - Product Owner

Department

Information Technology

Function

IT - PDG

Reporting to

VP- PDG

Band

4

Location

Gurgaon

Team size (D/I)

Gurgaon

About Max Life Insurance:

''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. In the financial year 2016, Max Life recorded Gross Written Premium of Rs. 9,216 crore with sum assured of Rs. 2,71,633 crore and Asset Under Management of Rs. 35,824 crore as on 31st March 2016.'

JOB SUMMARY:

Will be responsible for building and managing customer facing Digital asset - Mobile App

KEY RESPONSIBILITIES:

ÜManaging Business Requirements:

oTracking Business's IT Requirements and regular status updates

oUser Expectations Management on estimated delivery timelines

ÜBusiness Consultancy:

oPartner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions

oAnalyze existing business processes to understand Business's need to improve operational efficiency

ÜSolutions Implementation:

oResponsible for business requirement gathering, detailed analysis of the Business Requirements from functional and technical standpoint. Detailed understanding of processes from functional and technical standpoint must.

oResponsible for documenting the functional requirements / change requests and work with the business contact points for finalizations and signoffs

oResponsible for preparing comprehensive test plans and thorough testing of the system, keeping the business users involved in the UAT

oInterface between Business users and Technology Vendors to drive the Functional Requirements, provide timely resolutions on defects, raise change requests if necessary

oWork with Production Support teams to solutionize Production Defects as well as provide SME consultancy to support staff

ÜSend regular status updates on various activities to various stakeholders and keep them engaged

ÜTo maintain a healthy working relationship with the business users and other members of the IT Team

Measures of Success

ÜExecution measures:

-Adherence to project plan and schedule

-Quality of project deliverables

ÜUser satisfaction measures:

-Business users should be satisfied with the tracking of the various projects

Key Relationships (Internal /External)

Both

Key competencies/skills required

Good Communication Skills

Insurance Knowledge

Process Orientation

Should have managed at large size projects in a technology organization

Must have worked in Insurance services domain

UI/UX experience

Desired qualifications and experience:

Bachelors degree in an engineering discipline from a reputed university / instituteOR MCA from a reputed university / institute

MBA degree from a reputed university / institute

7-8 year of relevant experience and Should be working or should have worked with large reputed organizations

Position

Chief Manager - Product Owner

Department

Information Technology

Function

IT - PDG

Reporting to

VP- PDG

Band

4

Location

Gurgaon

Team size (D/I)

Gurgaon

About Max Life Insurance:

''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. In the financial year 2016, Max Life recorded Gross Written Premium of Rs. 9,216 crore with sum assured of Rs. 2,71,633 crore and Asset Under Management of Rs. 35,824 crore as on 31st March 2016.'

JOB SUMMARY:

Will be responsible for building and managing customer facing Digital asset - Mobile App

KEY RESPONSIBILITIES:

ÜManaging Business Requirements:

oTracking Business's IT Requirements and regular status updates

oUser Expectations Management on estimated delivery timelines

ÜBusiness Consultancy:

oPartner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions

oAnalyze existing business processes to understand Business's need to improve operational efficiency

ÜSolutions Implementation:

oResponsible for business requirement gathering, detailed analysis of the Business Requirements from functional and technical standpoint. Detailed understanding of processes from functional and technical standpoint must.

oResponsible for documenting the functional requirements / change requests and work with the business contact points for finalizations and signoffs

oResponsible for preparing comprehensive test plans and thorough testing of the system, keeping the business users involved in the UAT

oInterface between Business users and Technology Vendors to drive the Functional Requirements, provide timely resolutions on defects, raise change requests if necessary

oWork with Production Support teams to solutionize Production Defects as well as provide SME consultancy to support staff

ÜSend regular status updates on various activities to various stakeholders and keep them engaged

ÜTo maintain a healthy working relationship with the business users and other members of the IT Team

Measures of Success

ÜExecution measures:

-Adherence to project plan and schedule

-Quality of project deliverables

ÜUser satisfaction measures:

-Business users should be satisfied with the tracking of the various projects

Key Relationships (Internal /External)

Both

Key competencies/skills required

Good Communication Skills

Insurance Knowledge

Process Orientation

Should have managed at large size projects in a technology organization

Must have worked in Insurance services domain

UI/UX experience

Desired qualifications and experience:

Bachelors degree in an engineering discipline from a reputed university / instituteOR MCA from a reputed university / institute

MBA degree from a reputed university / institute

7-8 year of relevant experience and Should be working or should have worked with large reputed organizations


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