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Product Delivery Senior Associate - Machine Learning Intelligence Operations -


Chase Bank


Location

Secunderabad | India


Job description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Chase Consumer & Community Bank - Machine Learning Intelligence Operations, you are trusted with enabling the delivery of Knowledge Management products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will be passionate about our mission of delivering knowledge that address the needs of customers and employees who assist customers to solve problems. You will be fervent in our vision to be the single source of truth for knowledge for customer service. You will be diligent with data, analytics, and research which promotes our designs for solutions that simplify problem resolution and improve satisfaction. You will strive to meet customers where they are, in their channel of choice and provide help for customers to self-serve. You will focus on improving and simplifying the experience through innovations in machine learning and artificial intelligence to maximize and accelerate benefits.

Job responsibilities

Required qualifications, capabilities, and skills


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