Reconciliation Production Operator (Senior Operations Analyst)
Location
Bangalore | India
Job description
Position Overview
Job Title: Analyst
Corporate Title: Analyst
Location: Bangalore
Role Description
The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. candidate needs to ensure team adherence to all cut-off times and quality of processing as maintained in SLAs. Needs to monitor volume inflow and assist in sufficient resource and workflow allocation in a justifiable manner. candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frame specified. Should take responsibility and act as backup for the team manager in their absence and share best practices with the team.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
Responsibilities / Tasks
- Manage daily Reconciliation of Securities/Cash - DB (Aladdin) Holding V/s Custodian Books.
- Manage cash reconciliation between Aladdin and the custodian feeds on trade and Currency level.
- Identify the cause and assign the cash/position break to correct team for further investigation & resolution.
- Perform primary investigation on the cash/position breaks.
- Ensure quality/quantity of processing is maintained as per the SLA
- Smooth Transition of new processes.
- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc.).
- Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business
Your skills and experience
Experience / Exposure
- Should have complete knowledge of Cash and Position reconciliation.
- Experience in handling client escalations and resolutions in best possible manner.
Skills
- Needs to be a self-starter with significant ability to undertake initiatives.
- Strong interpersonal / good negotiations skills are required.
- Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
- Ability and willingness to work in shifts is a must..
Functional Skills
- Have fundamental knowledge of Reconciliation process and understand various (ledger and statement) feeds/swifts.
- Able to identify the cause and assign the cash/position break to correct team for further investigation & resolution.
- Understand the impact of the cash/position breaks and able to connect the dots to find earliest resolution.
- Knowledge of Trade Life Cycle of various financial products will be an advantage.
- Working knowledge of Aladdin reconciliation tool will be a strong plus
Education / Certification
Qualification
- Graduates with good academic records.
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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