Tricog Health
Location
Chennai | India
Job description
Job Overview:
The ideal candidate for the Key Account Manager role will be responsible for driving revenue growth by developing and executing strategic account plans and utilizing data-driven sales management techniques. They should excel in cultivating and maintaining strong client relationships in the healthcare industry and deeply understand client needs to tailor effective solutions. Proficiency in contract negotiation, cross-selling, and upselling, along with the ability to stay updated on industry trends, is essential. Strong collaboration skills, accurate forecasting, and the ability to advocate for clients' needs within the organization are also critical for success in this role.
Responsibilities:
1. Revenue Growth: Develop and execute strategic account plans to achieve revenue targets and growth objectives within assigned key accounts.
2. Data-driven sales management: Plan, define and execute sales in a data-driven manner.
3. Client Relationship Management: Cultivate and maintain strong, long-term relationships with key
clients in the healthcare industry, serving as their trusted advisor.
4. Needs Analysis: Understand the unique needs and challenges of each client and tailor our solutions to address those needs effectively.
5. Solution Presentation: Articulate the value proposition of our products and services to key
stakeholders, demonstrating how they align with clients' goals.
6. Contract Negotiation: Lead contract negotiations and pricing discussions to secure long-term
partnerships and mutually beneficial agreements.
7. Cross-selling and Upselling: Identify opportunities to expand product adoption within existing key accounts, collaborating with the product and customer success teams.
8. Market Insights: Stay informed about industry trends, competitive landscape, and regulatory changes affecting the healthcare sector.
9. Forecasting and Reporting: Maintain accurate sales forecasts, provide regular reports on key account performance, and contribute to overall sales strategy.
10. Team Collaboration: Collaborate with the marketing, customer success, and product teams to ensure seamless client experiences.
11. Customer Advocacy: Serve as the voice of key clients within the organization, conveying their feedback and needs to influence product development and service enhancements.
Requirements:
1. Educational Background: Bachelor's degree in Biomedical / Science / Engineering; MBA or advanced degree is a plus.
2. Experience: 5 - 8 years of successful sales experience, preferably in a SAAS or technology-focused environment, with a track record of managing key accounts.
3. Healthcare Domain: Knowledge of the healthcare industry, including an understanding of healthcare software and technology, is highly desirable.
4. Sales Skills: Proven ability to meet and exceed sales targets, negotiate contracts, and manage
complex sales cycles.
5. Additional Skills: Good proficiency in analytical skills & and Google Suite
6. Strategic Thinker: Strong strategic thinking and problem-solving skills to identify growth opportunities and navigate client challenges.
7. Team Player: Collaborative mindset with the ability to work effectively in cross-functional teams.
8. Communication: Excellent communication and presentation skills, with the ability to convey complex technical information clearly and persuasively.
9. Languages: Must be proficient in Tamil, English & Hindi
10. Other qualities:
●Self-motivated, willingness to take the initiative in identifying opportunities for growth /
improvement and take necessary actions
● Willingness to travel extensively within and outside your specified geographic region with
overnight stays depending on geography and business needs.
● Willingness to be flexible / adapt to changing work environments
● Ability to multi-task effectively and manage multiple priorities at a time
Job tags
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