Relationship Manager

Location

Goa | India

Job description

Relationship Manager

Exp:25Years

CTC: 3.505.10LPA

Locations:GoaNoida

Required Skills: Outside Sales B2B Sales (BusinesstoBusiness)

Company Name: OYO

Website:

Description

About Oyo

At OYO we seek dynamic individuals with a strong customerfocus to help us become the mostloved hotel brand in the world

About Oyo in India and Business

OYO also known as Oyo Homes & Hotels is an Indian hotel chain. It is the worlds thirdlargest and fastestgrowing hospitality chain of leased and franchised hotels homes and living spaces. Founded in 2013 by Ritesh Agarwal OYO initially consisted mainly of budget hotels. Over a span of six years the startup expanded globally with thousands of hotels vacation homes and millions of rooms in hundreds of cities in India Malaysia UAE Nepal China Brazil UK Philippines Japan Saudi Arabia Sri Lanka Indonesia Vietnam and the United States.

Reporting To: Area Revenue Head

Job Objective & Key Result Areas

• Build healthy relationships with hotel owners
• Deliver good hotel ownership and customer experience
• Act as a point of contact for hotel owners for operations support & escalations
• Help hotel owners manage their portfolio network improve revenue performance solve issues retain them and drive customer experience
• Handle hotel owners and customer escalations

Its a FIELD SALES role completely

Key Performance Indicators

• Ensuring occupancy (URNs) month on month
• Pay at Hotel (PAH) realization
• Ensuring daily availability of Sellable rooms (DSRN)

Education

Graduation/Post Graduation

Experience

• 2 years of relevant experience in operations handling and key accounts handling.
• Analytical Skills
• Prior experience in managing crossfunctional operations and customer escalation
• Demonstrate high ethical values

field sales techniques,b2b sales,customer,sales,customer experience

Job tags

Salary