Credihealth
Location
Bangalore | India
Job description
We are seeking a compassionate and dedicated Patient Care Representative to join our team in providing exceptional care to our patients. As Patient Care Representative, you will play a vital role in ensuring that our patients receive the highest quality of care and support throughout their medical journey. You will be responsible for coordinating patient care, providing translation services, and assisting patients with various administrative tasks.
Responsibilities •Provide comprehensive and compassionate care to patients, addressing their cultural and linguistic needs. •Serve as a liaison between patients and medical providers, translating medical terminology and patient information •Assist patients with scheduling appointments, understanding insurance coverage, and navigating financial arrangements. •Coordinate patient care across multiple departments, ensuring seamless transitions and efficient treatment •Provide translation services for patient communication, including medical documents, consent forms, and discharge instructions •Handle patient inquiries and concerns with empathy and professionalism •Educate patients about their medical conditions and treatment plans •Collaborate with other healthcare professionals to provide a holistic patient experience •Stay up-to-date on cultural sensitivities and best practices in patient care Qualifications: •Bachelor's degree in a relevant field, such as healthcare administration, international relations, or translation studies Excellent communication and interpersonal skills. •Strong organizational and time management skills. •Ability to work independently and as part of a team. •Compassionate and patient-centered approach. •Cultural sensitivity and understanding of diverse backgrounds.Job tags
Salary
