Platform Support Specialist-D
Location
Secunderabad | India
Job description
- Understand key metrics, identify anomalies, and establish correlations across multiple tools.
- Quickly act on critical deviations and communicate with various stakeholders for timely resolution.
- Ability to clearly document and review the anomalies for presenting with internal stakeholders.
- Agile and flexibility to work in different time zones (esp. UTC) under pressure.
- Willingness to learn new tools and participate in discussions with cross-functional teams.
Youll be set up for success if you have:
- 5+ years of experience in monitoring, reporting live production incidents.
- Tracking live production events in real-time across various tools and dashboards.
- We expect to be flexible working in night shifts as its 24*7 Environment
Job tags
Salary