ClassMonitor
Location
Indore | India
Job description
Founded in 2016, ClassMonitor is an ed-tech focused on creating interactive kit-based programs
that ensure rich, engaged learning, seamlessly blending traditional approaches with new
research-based pedagogical practices. ClassMonitor creates learning products for young
learners between the ages of 0- 8 years. ClassMonitor has a customer base in more than 700
cities in India and 20 other countries. (
Job Profile
We are looking for enthusiastic CRM Executives to generate sales either by cold calling or
answering requests in a fast-paced environment. You will be responsible for influencing existing
or potential customers to buy products or services. A successful telemarketer must be friendly
and persuasive. You must be able to understand the customer's requirements in a short time
and present solutions that meet their needs.
Responsibilities
Call people using a given lead.
Answer incoming calls from prospective customers.
Use scripts to provide information about product's features, prices, etc. and present
their benefits.
Ask pertinent questions to understand the customer's requirements.
Persuade the customer to buy by demonstrating how our products meet their needs.
Record the customer's personal information accurately in a computer system.
Go the 'extra mile' to meet sales quota and facilitate future sales.
Keep records of calls and sales and record useful information.
Requirements
Proven experience as a telemarketer or similar sales/customer service role.
Proven track record of successfully meeting sales quotas preferably over the phone.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone
systems.
Excellent communication and presentation skills and Proficient in English.
Skilled in negotiation and dealing with complaints.
Persistent and results-oriented.
Attractive fixed salary component plus performance based variable incentive.
Job tags
Salary
