Customer service executive
nHRMS - n Human Resources & Management Systems
Location
Bangalore | India
Job description
Role: Customer service executive.
Location : Bangalore - City centre.
Experience : 6 months - 4 yrs.
Company : Corporate gifting Firm.
Key Responsibilities - Answering client correspondences through email, social media, and by phone.
- Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information, purchases and billings.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.
- Managing orders and ensuring their prompt delivery.
Skills Required - Excellent Communication and presentation skills.
- Time Management Skills.
- Ability To Perceive Clients.
- Willingness To Learn.
- Expert in Microsoft tool - Word, Excel, Powerpoint.
About NHRMS Since 2009, nHRMS Executive Search has assisted corporations and career professionals in achieving their goals. nHRMS offers executive search, interim executive staffing, organizational consultancy, and leadership development as solutions. nHRMS has placed hundreds of CEOs, CFOs, COOs, and other C-level executives for public and private companies worldwide.
Change in leadership can be one of the most disruptive events in any organization. Your team members are likely to be impacted by a change in strategic direction or the departure of a key executive. We thrive in facilitating successful transitions by delivering innovative solutions that bring the best candidates to our client's organizations.
Our team members are industry and human resource leaders with extensive expertise. Over 70% of our revenue originates from repeat customers.
Specialties Healthcare , Executive Search, Lifesciences, Tech, Retained Executive search, C Level hiring, Board level hiring, and Executive hiring
Locations : - NYC, NY 10013, US
- Bangalore, Karnataka 560004, IN
Job tags
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