People Operations Manager

Location

Secunderabad | India

Job description

People Operations Manager - India

Location: Hyderabad

Department: People & Culture

Who are Tide:

At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We're looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What we're looking for

We are seeking a highly skilled and experienced People Operations Manager to join our team in India. The successful candidate will play a critical role in managing and executing various People Operation processes and initiatives to support the company's overall people strategy. Your primary goal will be to optimise HR operations, streamline processes, and enhance the overall employee experience.

As a People Operations Manager you will

• Payroll Management:
• Oversee and manage the payroll input process for employees in India and the UK and validation of payroll information to ensure accurate and timely processing of payroll, including salary calculations, deductions, and reimbursements.
• Coordinate with finance teams to ensure compliance with tax regulations, statutory deductions and timely payout.
• Address any payroll-related queries or discrepancies from employees promptly and effectively.
• Tax and Benefits Administration:
• Manage tax compliance for both India employees, ensuring adherence to local tax laws and regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Collaborate with external consultants or legal advisors to stay updated on changes in tax laws and benefits regulations.

• Compliance Review:
  • Conduct regular audits and reviews to ensure compliance with local labor laws, regulations, and company policies.
  • Develop and implement processes to address any compliance gaps or issues identified during audits.
  • Keep abreast of changes in employment laws and regulations in India and the UK, and communicate updates to relevant stakeholders.

• HCM Implementation:
• Work closely with IT and People teams to customise HCM solutions to meet the needs of the organisation.
• Provide training and support to end-users on HCM platforms, ensuring smooth adoption and utilisation.
• Stakeholder Management:
• Collaborate with HR teams in the UK and other global locations to align HR processes and initiatives.
• Liaise with external vendors, consultants, and regulatory authorities as required.
• Build strong relationships with internal stakeholders, including finance, legal, and senior management.
• Educating stakeholders on People processes and obtaining feedback from conducting surveys/FGDs for holistic process improvement.

What makes you a great fit:

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR management or a relevant discipline is a plus.
• Minimum of 7 years of experience in HR related roles, with a focus on people operations and working in a global environment.
• In-depth knowledge of HR best practices, employment laws, and regulations within India and other EMEA countries, specifically the UK. Bulgaria, Serbia, Germany would be an added advantage.
• Proven experience in designing and implementing HR policies, programs, and processes.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
• Flexible, adaptable and excellent problem-solving and decision-making abilities, with a high level of attention to detail and accuracy.
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion.
• Proficient in HRIS systems, Google Workspace.
• HR certification (e.g., CIPD, SHRM-CP or SCP) is a plus.

What you'll get in return:

• Mental wellbeing through Plumm
• Learning & Development Budget
• Work from Home Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

Tidean Ways of Working

At Tide, we're Member First and Data Driven, but above all, we're One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it's what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.

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