Customer Relations Executive - Hindi
Location
Ernakulam (district) | India
Job description
Customer Relations Executive (Hindi Process)
Location: Padivattom Ernakulam
Salary: 20000 to 28000 per month
Qualifications: Any Degree
Excellent verbal communication skills in Hindi and English.
Responsibilities:
- Provide exceptional customer support and sales assistance in both Hindi and English.
- Handle a mix of inbound and outbound calls addressing customer inquiries and needs.
- Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions.
- Maintain a proactive approach to identify potential issues and resolve them promptly.
- Ensure that every customer interaction is personalized with no scripted responses.
- Collaborate with the team to contribute to a positive and efficient work environment.
Benefits:
Requirements
- Excellent verbal communication skills in Hindi and English.
- Ability to think on your feet and adapt to unique customer interactions.
- Previous experience in customer relations is a plus but not mandatory. Freshers are encouraged to apply.
- Proactive and smart individuals who can contribute to a collaborative team atmosphere.
- Basic computer skills and familiarity with customer relationship management (CRM) tools.
Benefits
- Competitive salary based on experience and skills.
- Dynamic and inclusive work environment.
- Opportunities for career growth and professional development.
- Comprehensive training provided for freshers.
- Employee welfare programs and benefits.
Excellent verbal communication skills in Hindi and English. Ability to think on your feet and adapt to unique customer interactions. Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply. Proactive and smart individuals who can contribute to a collaborative team atmosphere. Basic computer skills and familiarity with customer relationship management (CRM) tools.
Job tags
Salary
