Location
Mumbai | India
Job description
Job Objective:
Provide quality and cost effective travel services to clients in accordance with Network's strategy and objectives.
Key Accountabilities: Support to the Network BSM Group's strategic goals - Support Manager and Network's Director in applying Eurasia Travel Network's short and long term business strategy, vision, policies and objectives.
Business Development - Promote Eurasia Travel Network's image and services provided.
Operation Management - Receive, monitor and process requests for travel bookings.
- Propose best available and alternative options with details of time limits, restrictions, etc.
- Follow-up reply from client and effect changes to reservations or cancel bookings as required.
Support to the Eurasia Travel Network BSM Group's strategic goals - Issue ticket upon confirmation from client and submit all necessary details to them (ticket, itinerary, any other information which is considered necessary).
- Monitor unused or partly used tickets and apply for refunds.
- Coordinate with airlines for seats availability and confirmation of booking.
- Maintain close contact with client's personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.).
- Coordinate with Manager and Network's director to increase / maintain internal utilisation of Eurasia Travel business units.
- Identify and report problems to Manager with a proposal for their solution.
Requirements
Education & Work Experience: - IATA / UFTAA diploma (foundation level).
- At least 3 years of experience in the shipping industry.
Job Specific Skills: - Ability to perform under pressure and meet deadlines.
- Show initiative and be a team player.
- Knowledge of Galileo / Amadeus reservation systems.
- Fluency in English.
- PC literacy.
BenefitsBenefits
- Career development opportunities.
- Technical and soft skills training
- Competitive compensation package.
- Comprehensive health insurance coverage
- Annual performance bonus.
- Provident Fund.
- Flexible work opportunities.
- Technology-driven company.
- Be a part of the ever-growing Schulte group family.
Job tags
Salary
