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Location

Vadodara | India

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Job description

We have an urgent opening for
Role: Front Desk Assistant
Salary: 3,00,000 to 4,50,000 Indian Rupees
Experience: 0 - 3 years
Company: Hotel CASA
Location: Vadodara

Job Description:
Dear ,
We have urgent opening for Front Desk Assistant at Vadodara for HOTEL CASA.

Exp - Minimum 6 Month or Certification from Hotel Management.

• Responsible for checking guests in and out with a welcome.
• Confirming group reservations and providing assistance as needed.
• Welcome guests in a warm and friendly manner.
• Ascertains their lodging, purchasing needs.
• Assists guests and owners in a friendly, proactive, and efficient manner with appropriate follow-up as necessary.
• Knows all essential aspects of our hotel operations.
• Registers guests and manages the rooming chart.
• Collects payments by accepting cash or cards and payments from customers.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Monitors lobby and check-in activity to determine room flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Provides pre-arrival support for guests arriving on packages.
• Answering telephone inquiries promptly & professionally & transferring Calls on.
• Operating switchboard and directing calls appropriately.
• Dealing with and resolving customer complaints.
• Keeping up to date on all hotel products, services, pricing & promotional offer.
• Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift.

For More details please mail your resume on [HIDDEN TEXT]

Regards,
Ankita Patel
9326924344

Thanks & Regards

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Job tags

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Salary