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Lead Associate - Operations


WNS


Location

Gurgaon | India


Job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

The person should have: Minimum Educational Qualification: Graduation Must Have: Good communication skills - Articulation Knowledge of English - comprehension, spoken/written Willingness to work in US or UK shifts Ability to work in a team, with the team Should be able to guide team members on the day to day activities Stakeholder management Should be able to understand the ways of working of the team and propose ideas for better efficiency Knowledge of US UK culture Good to have: Knowledge of travel, MS Outlook GSK ways of working, policies Willing to sign 18 months SLA and be from the hiring zone.

Qualifications

Graduate


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