ASMPT SMT Solutions
Location
Chennai | India
Job description
Role: Responsible for 1st level support to local customers and regional escalation support on ASMPT SMT Solution equipment including installation, hotline management and field servicing activities to ASMPT customers in Southwest Region of India and Sri Lanka.
Responsibilities: Performs machine installation, commissioning, on-site training, production monitoring, etc Provides on-site training to customers and internal customers as product champion(s) Acts as second level regional support to internal and external customers on all aspects of service activities Responds to customer and regional service calls in a prompt manner Standby service support is required Provide support for sales and implementation of service contracts Participates in continuous improvement and developing of new ideas and technology on product training delivery that add value to our customers Other technical related activities related to SMT Solutions offerings Requirements: Diploma/Degree in Mechanical/ Electrical and Computer/Mechatronics Engineering or related discipline Minimum 8 years of relevant working experience Proficient in English Strong SMT Equipment and Process Knowledge Experience in SMT solutions equipment especially in service field preferred Experience in SMT Process and Applications preferred Knowledge in basic project management skills will be advantageous Strong analytical and problem solving skills Results & quality oriented Team player and able to collaborate effectively with others Ability to work in a diverse and multicultural environment Work travel is required on short notice Work Location: India, Chennai / BangaloreJob tags
Salary
