Client Relationship Manager
Location
Noida | India
Job description
Company Description
MyNonu is an IT company based in Meerut that specializes in helping clients establish a powerful brand identity through social media. We provide complimentary grocery delivery services to help clients lead a healthier lifestyle. Our goal is to transform our clients' online presence by providing high-quality products and services at affordable prices.
Role Description
This is a full-time Client Relationship Manager role located on-site at our Noida office. The Client Relationship Manager will be responsible for managing relationships with our clients, providing them with excellent customer service, and ensuring that their needs are met. Other responsibilities include monitoring client feedback, accurately reporting client metrics, and collaborating with cross-functional teams to accomplish project goals.
Qualifications
- Excellent interpersonal and communication skills
- Customer service experience
- Experience in relationship management
- Attention to detail and ability to multitask
- Ability to work collaboratively in a team environment
- Proficient in Microsoft Office Suite and CRM software
- Bachelor's degree in Business, Marketing, or related field
- Experience in the IT industry or social media management is a plus
Job tags
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