Genpact
Location
Noida | India
Job description
Assistant Manager - Mortgage Origination & Servicing - BFS032105
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Assistant Manager, Banking
We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for process improvement and streamlining
Responsibilities
In this role, you will be responsible for
• Leading day to day operations and taking care of process metrics
• Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them
• Identify process anomalies and get those fixed
• Drive efficiency in teams every year
• Ability to communicate efficient with client and the process management on issues related to the subject
• Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
• Resource should have ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
• Proven ability to work with customers and efficient communicating anomalies
Qualifications we seek in you
Minimum qualifications
• Any graduate
• Relevant experience in banking operations
• Experience with Six Sigma tools
Preferred qualifications
• Excellent Interpersonal skills.
• Experience in managing a banking process
• Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
• Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Job tags
Salary
