Kaam24
Location
Noida | India
Job description
Required Domestic,Outbound,Telesales,MS Excel,Good communication
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company s services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company s services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics
Experience
Fresher
Internship
No
Skills
Domestic, Outbound, Telesales, MS Excel, Good communication
Comfortable with
Specialized Course(s)
Fire Arm License
Fire Arm
Height
0 Feet 0 Inch
Driving License
No
Two - wheeler & its license
Yes
Smart Phone
Have Passport
Education
Graduation( B.Sc )
Speaking
English,Hindi
Writing
English,Hindi
Gender
Male
Shift
Full Time (Day)
Job tags
Salary
