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City Maintenance Manager


Moove


Location

Secunderabad | India


Job description

We are looking for a City maintenance manager responsible for the execution projects, tasks, managing the Fleet maintenance operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders

The ideal candidate for the role will be someone who is customer-oriented, and who also has good communication and interpersonal skills

What You ll be Doing

Coordinate, schedule, and audit vehicle service, maintenance repair, handling escalations and managing conflict resolutions with our customers.

Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximized.

Prioritize and assign work to meet customers needs.

Ensure quality, compliance, and safety of Moove assets.

Manage the Insurance process in line with Policy requirements.

Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.

Manage the Authorizations of maintenance to ensure that appropriate work is being done on the fleet at the optimised costs.

Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.

Ad Hoc investigations and solutions as required from time to time.

Track expenses and oversee the budget for maintenance.

Conduct regular inspections of the facilities to detect and resolve problems.

Plan and manage all repair and installation activities.

Oversee equipment stock and place orders for new supplies when necessary.

Document and prepare daily progress reports and maintenance logs.

Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.

What You will need for this position

Minimum 8+ years of fleet maintenance management experience preferred.

An Associates or Technical degree in Motor Mechanics is a must.

Hands-On Fleet Industry Experience is a must.

Strong customer service and organizational skills required.

Valid drivers license preferred.

Candidates will be subject to analytical test prior to interviews.

Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.

KPIs that will be measured after you start

Ensuring time bound inspection and reduce downtimes.

Ensuring TAT of insurance claims under defined limits.

Ensuring PMS plan vs Actual with max X% deviation.

Monthly Cost projection vs actual.

Fortnightly report on Cost TAT.

Onboarding vendors.

Vendor management.

Fleet level plan for PMS and adherence.

Team handling.

Coordination with Insurance for any escalation.

Monthly billing process with formats Submission from vendor to Company Accounts


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