Location
Bangalore | India
Job description
Job Description
Primary Responsibilities: - Reviews incoming emails for completeness including all pre-transfer requirements.
- Functions as an expert facilitator on all types of intra LOB transfers with an expectation of becoming a Subject Matter Expert
- The chosen candidate will also be expected to manage mass cost center changes, as well as cross skill on another sub function within the exiting manager
- Processes Intra-CB transfers as part of the Transfer Coordinators role, both simple as well as complex
- Additionally, helps validate and follow up on target cost center changes, with downstream teams/areas with an aim to keep cost center information accurate and updated for seamless financial reporting
- Utilizes systems to validate data, confirm accuracy and document any issues found
- Communicates with banker/requestor on an ongoing basis, in a positive and proactive manner to obtain any missing information, request clarification on any inaccurate data and provide updates/insight to the transfer process
- Creates reporting and interprets results and conveys in a concise, straight-forward, and professional manner
- Identifies opportunities for process or procedural improvement, and assists with related implementation
- Partners as needed with key operational site management, direct management, and support teams to improve training and quality
- Demonstrated ability to work as team player
Desired Candidate Profile - Bachelor's degree (or equivalent experience) in Finance, Economics, Statistics, Math, Business Administration, Computer Science, or related discipline strongly preferred
- 4 to 7 years of professional experience in a comparable role with a proven history of delivering timely, high quality work
- Ability to work well under pressure in a fast-paced, deadline driven environment, prioritizing multiple banker requirements
- Excellent verbal and written skills with attention to detail
- Problem Solving – can identify quality issues and utilize business knowledge to identify the root cause of issues and propose solutions
- Technical Knowledge – proficiency with Microsoft Office applications, primarily Excel; as well as internal systems (i.e. Salesforce, Client/Party Central, Company IQ, Coverage Manager, Customer Assist). Those with working knowledge of such systems, tools and similar process will hold an added advantage .
- Process Documentation – demonstrates a strong ability to learn, apply and document a series of steps, rules, or guidelines needed to perform a specific task or responsibility
- Interpersonal Skills – ability to operate in a collaborative and cooperative environment, working effectively with colleagues at various levels of the organization
- Demonstrated ability to manage multiple priorities simultaneously
- Working from the office (Hybrid) – Present in the office as per organizational guidance and acts flexibly as such guidance changes
- Ability to be flexible and effectively respond to rapidly changing business needs and urgent requests
- Strong problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner
- Proactively seeks guidance, clarification, and feedback from others
- Shift Timings – largely EMEA shift timings, but candidates will be expected to be amenable to shift timing flexibilities as per business demands
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
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