Customer service representative

Location

Bangalore | India

Job description

At Hiring Coach, we are more than just a recruitment company; we are your strategic partner in talent acquisition and workforce solutions. Our identity is rooted in a commitment to reshaping the hiring landscape and contributing to the professional success of individuals and the growth of businesses. Mission: Our mission is to catalyze professional excellence by seamlessly connecting exceptional talent with outstanding opportunities. This mission underscores every aspect of our operations, driving us to continually innovate and exceed expectations. Core Values: Guided by core values of integrity, professionalism, and an unwavering commitment to client and candidate satisfaction, we prioritize transparency and excellence in all our interactions. These values form the bedrock of our organizational culture, shaping the way we conduct business and build relationships. Vision: Our vision extends beyond simply filling job positions; we envision becoming the go-to recruitment partner for organizations seeking top-tier talent. We aim to be recognized not only for the quality of our placements but also for the enduring partnerships we cultivate.

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

• You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments
• You possess strong analytical skills and are comfortable dealing with numerical data

Job tags

Salary