Experiencedin ITIL Process Definition, IntegrationSolutions, Architecture level configurations
Experiencedin leading at least a couple of Implementation projects in ITSM area and one complete Implementationlifecycle for ServiceNow
Experiencein ServiceNow custom application design and development
ExpertiseServiceNow deployments, integration with other third party tools,Orchestration, operational activities, Project Management expertise and mergingmultiple instances.
Experienceon ITSM migraton / consolidations
Strongwork experience and associated for projects like Support, Maintenance,Migration, Upgrades, Integrations and Implementations
Mentorand share technical knowledge/guidance to team.
Designtechnical solutions based on customer requirements and convert to functionalrequirements.
Responsiblefor reviewing requirements to ensure that they are provided in sufficientdetail to be accurately estimated.
Verygood ITIL process knowledge and ability to evaluate and bring out thecorrelations and impacts with respect to customer requirements and ITIL /industry standards
Maintainsand reviews license Data in ServiceNow and proactively report on the complianceslippage.
&
Desired Candidate Profile Qualifications :BACHELOR OF TECHNOLOGY
