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Key Accounts Manager - North


Netcore Cloud


Location

Gurgaon | India


Job description

Are you passionate about understanding and providing top-notch services to your prospects and customers?

Do you excel at finding new opportunities within targeted accounts?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation!

The Impact you will create in the Job: Create pipeline and drive revenue through enterprise sales for products within India. Grow pipeline through extensive networking and cold-calling/e-mailing prospective clients. Establish healthy relationships with CXOs. Have complete ownership of the sales cycle. Ensure 100% customer satisfaction and maximize retention. Develop a strategic business expansion plan along with team leads. Identify and develop cross-selling opportunities by strengthening customer relationships and establishing trust, to grow the company business. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits.

What do we look for? Proven 5 to 7 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel). Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. BA/BS degree in Business Administration, Sales, or a relevant field.

Why Netcore? Being first is in our nature. Netcore Cloud is the first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue, and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for businesses of all sizes.

Our CEE platform includes 6 products – Customer Engagement, Email, Personalization, Product Experience, Customer Data platform (CDP) & Raman – our AI engine.

Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+ enterprise brands across 18 countries and serve more than 70% of Unicorns in India, making us among the top-rated customer engagement and experience platforms.

Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including the United States and Germany. Being certified as a Great Place to Work for three consecutive years only reinforces Netcore’s principle of being a people-centric company – where you will not be just an employee but a family member of the organization.

A career at Netcore is more than just a job — it’s an opportunity to shape the future. For more information, please visit netcorecloud.com or follow us on LinkedIn.

What’s in it for you? Immense growth, continuous learning, and connecting with top-notch brands Work with some of the most innovative brains Opportunity to explore your entrepreneurial mindset An open culture where your creative bug gets activated

If this sounds like a company you would like to be a part of and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!


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