Associate Director, Key Account
Location
Mumbai | India
Job description
Join a team that is changing millions of lives.
Transforming smiles , changing lives.
At Align Technology , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
The Associate Director - Key Account is responsible for managing the overall business with Key Accounts in India. The person will be responsible for formulating the long-term strategy for the Key Accounts in line with the company’s strategic objectives and for delivering the annual operational plans & targets.
In order to achieve the above, the Associate Director Key Accounts will be accountable for creating detailed key account plans that include but are not limited to; Financial targets, building & establishing strong relationships with key stakeholders within that account, supporting the educational pathways, process changes, forecasting etc.
In this role, you will…
Financial
- Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts.
- Responsible for regularly follow ups with the key accounts regarding orders and timely collections of the account receivables
- To ensure order to payment cycle is in place as per company policy
Customer
- Will own the overall relationship with the Key Account
- Identify and create customized knowledge pathways for the Key Accounts to create a win-win for both Key Accounts and Invisalign
- Maintain knowledge and awareness of competing products/services, discounting and pricing structures
- Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.
- Responsible for identifying and nurturing new accounts for future growth.
Process
- Be the single point of contact for all customer related issues.
- Ensure processes are in place to deliver on commitments to the Key Accounts.
- Ensure processes are in place to deliver on commitments to the Key Accounts.
Strategic Initiatives
- Responsible for driving analysis and implementation of key strategic initiatives and corporate projects.
- Network with business that help support strategic initiatives and foster B2B relationship.
- Responsible for creating business plans and growth projections.
Stake holder
- work closely with the sales, marketing, finance and customer support teams to ensure the end to end objectives are met
- To Analyze market requirements, strategies and formulate annual sales plan with Stake holder for the region
- To explore the market, identify customers and promote the products through individual detailing audio-visual presentations and workshops and to manage local sales & marketing (overall business development) for our brands
- To partnering with cross functional stake holders for achieving business targets
- To identify current market trends including market information to facilitate tender business
- Co-ordinate with the regional liasoning agencies to ensure the timely participation in relevant key opinion leaders
- Identify and develop Institutional Business in Corporate hospitals, liaise with Sales Team to generate demand in Institutions and to facilitate liquidation of stocks, Demonstrate strong problem solving and decision making skills in relation to various customer needs and interest
In this role, you’ll need …
- Good understanding of the medical device/Dental/Healthcare industry and business knowledge
- Strong communication skills to consistently address key accounts’ concerns while offering clear, concise, and understandable responses to their prompts
- Should be able to build strong working relationships across functions and teams
- Analytical Skills to process raw consumer information and data and translate it into actionable insights such as new sales opportunities and strategies
- Ability to do basic financial analysis to be able to identify profitable sales opportunities and the development of financially viable long-term key account plans
- Willingness to travel extensively across the region
Experience Required for the role :
- 10 Years of sales experience with strong understanding of Institutional selling in Med Devices or similar Industry, with 2-4 years of experience as Sr. Manager/Associate Director including sales people management
- Educational Qualification: BA/BSc/ Bio Tech /B.Tech (Desired Qualification –MBA
Sound like a good fit?
Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
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