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Location

Bangalore | India

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Job description

Responsibilities

. Service Level Management and reporting inline with ITIL Framework
. Should have strong knowledge in implementation & administration in servers and network infra.
. Knowledge in Cloud Infra services and contact center management.
. Strong communication skills and should have strong business relationship management
. Supplier Management, Client Relations.
. Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents
. Security Compliance

Additional Responsibilities:

servers and network infra.
Cloud Infra services and contact center management.

Technical and Professional Requirements:

. IT Asset Lifecycle Management
. IT Audits - Internal & external
. Business continuity management
. Availability, Capacity & Change Management

Preferred Skills:

TIG- Standard TIG

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Job tags

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Salary