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Salesforce Administrator


Expedia Group


Location

Bangalore | India


Job description

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Salesforce Administrator

Looking to join a team at the forefront of travel technology development

The Expedia Group Salesforce Engineering team is seeking to add a hardworking Salesforce Administrator to our growing team. Are you a- self-starter, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in an ever-changing environment Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within short time frames Then this is the job for you! Here you will partner closely with various business teams to create and build functional operational support through the Salesforce application.

What You'll Do

  • You will build customized solutions in Salesforce.com and associated systems that support business requirements and processes
  • You will work with groups to understand their business processes and requirements
  • Translate business requirements into logical, component-based technical designs
  • You will define technical solutions to support business work processes
  • Create design and technical specification documentation
  • You will drive resolution of all issues that come up during development phase
  • You will clearly communicate project status to key partners throughout entire development process

Who You Are

  • Able to work autonomously with minimal guidance
  • Technical capability, particularly with CRM technologies (Salesforce.com preferred)
  • Solid sense of customer focus and the importance of the voice of the customer
  • Great communication skills and collaborates well within a team
  • 1-3 years System Administrator experience with Salesforce.com or another CRM tool with relevant certifications
  • Consistent productivity and proven success as a project coordinator (1-3 years of experience)
  • Experience in developing processes and creating user documentation
  • Experience managing Salesforce CPQ and/or Salesforce Communities preferred
  • Bachelor's or Master's degree in a related field; or equivalent related professional experience

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


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