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Research Specialist / Lead Research Specialist


ISG


Location

Bangalore | India


Job description

The candidate is expected to own service lines or technology topics such as applications, infrastructure, datacenter – private cloud, public cloud services and go deeper in developing expertise in that area

The candidate is expected to work on creating research reports providing vendor comparison, service provider profiles, competitive landscape and market trends

The analyst will also support ad hoc inquiries, research projects, and tracks all inquiries

The successful candidate will have significant ITO or BPO research experience, knowledge about outsourcing industry, strong English writing and speaking skills, extensive experience in performing secondary research, and exceptional organizational skills

Knowledge on quantitative research, familiarity with primary research technique and exposure to financial analysis is a must

Responsibilities:

Responsible for creating the research report end-to-end – to run an entire research cycle from questionnaires to creating the end research report

To read and develop expertise specific to the designated area of technology or service line

To create questionnaires relevant to the research topic

Develop and hone relationship with service providers/ vendors/ internal ISG advisors

Work on engagements focused on service providers that include Service provider profile preparation, researching technology and outsourcing trends etc.

Data analysis and charting

Deliver on ad-hoc requests related to market, competitive intelligence location analysis

Author various research reports on relevant topics

Work with junior analysts and data analysts, mentor them and bring them up to speed

Ability and responsible meet the deadlines and deliver results with minimum supervision.

Excellent time management skills and the ability to juggle multiple projects with aggressive deadlines

Skills Required:

7-9 years of experience preferably in the area of outsourcing, Technology and IT. Preferred areas include applications, infrastructure, datacenter – private cloud, public cloud services

Strong understanding of technology

Experience leading/managing a team of at least 6-8 members is preferred

Experience working on databases like Hoovers, Factiva etc.

The ability to extract meaningful information and formulate a point of view based on interviewing internal and external experts, analyzing available data and filling gaps with secondary research

Ability to analyze quantitative and/or qualitative data to identify relevant findings.

Exceptional writing, communication and presentation skills.

Advanced Excel skills and power-point skills

Must be highly skilled in time management to facilitate involvement in multiple projects.

Must have excellent teamwork skills as well as be self-directed. Must have the ability to work independently and manage communications with senior executives.

The ability to work a flexible schedule, collaborating with both US and European regions. Might occasionally require long work hours.

Education level and experience:

Graduation/ Engineering from good institutes preferably with MBA.

Overall good academic track-record


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