Executive Operations

Location

Kolkatta | India

Job description

Summary :
Serves as the point-of-contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments.

Executive Operations

We offer

As an employee with Maersk Fbm you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Job Family

Warehouse Operations

Key responsibilities

The Executive Operations is responsible for leading the Operations team with following main responsibilities:

· KPI/SLA – Monitor and ensure SLAs are met as per agreed with customers. Ensure zero escalation from customer.

· Inventory tally process management (Physical Vs WMS vs Cust Sys).

· Ensure daily cycle count across all customer accounts are carried out and variance report shared as per guidelines.

· Stock Take Management – Perpetual, Wall to Wall etc, as per plan.

· Stock Variance Assessment – Reconciliation and publishing final variance report as per required format.

· SKU Management – Planning storage as per WMS.

· Bin Location Management - Ensure zero deviation in physical location storage vis a vis WMS.

· Prepare RCA Related CAPA .

· Team Productivity – Understand the productivity targets set and guides the workforce in achieving the same. Also work towards improving upon the targets.

· Training to subordinates – Identify training need of subordinates and coordinate with senior on training plan. Provides training on processes to ground team.

· HSSE – Identify safety hazards inside the warehouse and ensure that the team adheres to HSSE guidelines to ensure safe working. Ensure zero incident inside the warehouse with proper arrangement of stocks and equipments.

· Adherence and Implementation of SOP – Implementation of SOP in particular to work area and strict adherence.

· Ensure Quality Assurance guidelines are met.

· Lead implementation on close coordination with HO Implementation Team.

· Engagement: Create an engaging work culture within the team.

We are looking for

Behavioral

· Focusses on processes, policies, compliance & relevant system-based knowledge for use in creating right customer experience.

· Demonstrates understanding of company's business strategy, functional goals, key performance measures and objectives.

· Ability to use logical, systematic, sequential & pragmatic approach in solving day to day issues. Make use of available tools, collaborates to solve the problem in hand.

· Demonstrate strong sense of responsibility & ownership. Own end to end resolution of customer’s problems and provide a positive Maersk customer experience All The Way.

· Passionate to lead initiatives, driven to work with creativity and innovation

· Someone with who can communicate clearly, consistently. Engage with stakeholder by influencing a variety of outcomes.

· To develop, maintain and strengthen partnerships with our co-workers, customers, vendors, suppliers & other stakeholders both inside or outside of Maersk.

· To have agile mindset and should be able to cope with change, risk, setbacks & uncertainty during any transformational change in Maersk.

· Result oriented, can drive data / fact-based process change journey

.

Technical

· Very good exposure and end to end understanding of Warehousing and Secondary Transportation.

· Exposure using lean / six sigma and other problem-solving methodologies

· Manpower handling.

· Good analytical & Problem-solving skills.

Experience

· 6+ years of experience in managing team and workflow management.

· 4 +years of experience in Warehousing & Secondary Distribution.

· Highly responsible in cost exposure and revenue leakage avoidance.

· Preferred exposure in managing tyre warehouse.

· Experience in working with 3PL organisation is preferred.

· Experience in handling big team and achieving stiff targets.

· Well organized when working under pressure.

· Understand of lean principles, use Lean tools to organize/lead.

· Familiarity with A.P. Moller Maersk group policies and corporate values.

· Understanding of processes, policies, compliance & rele

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected] . 

Job tags

Salary