TerraPay
Location
Bangalore | India
Job description
Who are we? TerraPay simplifies the movement of money everywhere – providing a single connection to the most expansive cross-border payments network regulated in 29 global markets and enabling payments to 120+ receive countries, 210+ send countries, 7.5Bn+ bank accounts and 2.1Bn+ mobile wallets. TerraPay is on a mission to connect a borderless financial world, making moving money everywhere instant, reliable, transparent and fully compliant. TerraPay pushes the boundaries for global businesses – ranging from banks, fintechs and money-transfer operators to travel businesses, creator economy platforms and e-commerce marketplaces – while driving financial inclusion in even the most inaccessible markets. Founded in 2014, TerraPay is headquartered in London, with global offices in Dubai, Miami, Bogota, Dakar, Joburg, Nairobi, Milan, Singapore, Bangalore and is expanding rapidly, having received funding from leading investors, including the IFC (the World Bank), Prime Ventures, Partech Africa and Visa.
What do we stand for? At TerraPay, we stand for innovation, efficiency, and the relentless pursuit of excellence in the payments industry. Our commitment is to deliver seamless financial interactions, enhance global connectivity, and drive transformative changes in the way people and businesses exchange funds. We place a strong emphasis on trust, security, and collaboration, ensuring that our clients and partners experience world-class financial services with unmatched integrity. Job Mission: Primary Responsibilities: As Program Manager - Integrations at TerraPay, your primary responsibilities will include: Managing cross techno-functional projects right from inception to launch overseeing the full life cycle. Own and drive technical projects all the way across various stages across onboarding and execution ensuring on-time delivery with quality. Identify opportunities, define and institutionalize processes for accurately capturing scope, dependencies, schedule, metrics, and risks for program success and effectively communicating the program status and updates/reports to all stakeholders on a regular cadence. Ability to escalate red flags to executives, in a timely manner using sound business judgement. Support integration projects that incorporate proactive and innovative delivery addressing business and implementation challenges and achieving business goals. Manage end-to-end partner API integration process and should be able to manage Customer/ Partner interaction. Should be able to collaborate and work closely with customers, partners, business leaders, management, and cross-functional teams to define the requirements, roadmap and execution on multiple business priorities. Plan and manage project schedules, anticipate project risks, and provide mitigation strategies. Provide escalation management recommending engineering trade-offs and decisions aligned with business goals. Additional Responsibilities: In addition to your primary responsibilities, you'll have the opportunity to: Fostering and maintaining best practice solutions and tools to improve / optimize processes. Communicate effectively and manage the expectations of multiple stakeholders (both internal and external). Resolve customer concerns and requests efficiently in a timely manner. Manage conflicts, drive effective teamwork, communication, and collaboration, and build a partnership across the teams. Qualifications: Essential Skills: 12 to 15 years of proven work experience as a Program Management Professional within FinTech Services. Must have working experience in Fintech, Payments, Banking, Wallets, etc. Knowledge on API integrations will be an added plus. Well versed in program / project management and SDLC methodologies. Experience to interact and handle international customers. Experience in handling multi projects in a fast-paced environment. Experience is cross-functional collaborations. Experience in managing stakeholders and conducting stakeholder status updated, steering committee meeting and other reporting tools and communication channels. Educational Qualifications: BE/ B. Tech/ BCA/ MCA/ ME/ M. Tech Flexible in working different time zones. Must have the flexibility to work after normal business hours, at times. Preferred Skills: Demonstrated ability to maintain and navigate the organization using formal / informal networking skills. Ability to efficiently run multiple projects simultaneously, involving multiple business partners, stakeholders in a fast-paced environment. Excellent verbal and written communication skills, proven ability to build strong relationships and lead and influence cross-functional and partner teams. Should be able to handle international customers simultaneously. Should be to maintain and document processes and business requirements. Strategic and Analytical thinking with the ability to apply to projects. Business savvy, customer-centric with strong communication and interpersonal skills. Excellent problem solving and decision-making skills exercising good professional judgement. People Management and networking skills. Result Oriented, fast learner and ability to handle fast paced environment. Benefits: Join a global team with members from 45+ different nationalities spread across 5 continents. Enjoy 18 days of annual leave in addition to bank holidays. Why TerraPay? Joining TerraPay means becoming a part of a progressive team that's shaping the future of payments. We offer a collaborative environment that values diversity, fosters growth, and encourages innovation. As a Program Manager, you'll play a pivotal role in enabling seamless financial interactions worldwide. Elevate your career and be a catalyst for global financial transformation with TerraPay. We're looking forward to welcoming you aboard!Job tags
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