Educational Initiatives
Location
Chennai | India
Job description
-Conduct infrastructure checks in school computer labs before the commencement of the program -Perform disaster recovery operations and data backups when required. -Share daily visit reports. -Coordinate with the IT and customer support teams to address issues reported by clients and users. -Implement equipment and server installations and troubleshoot issues. -Monitor and guide students during Mindspark sessions in schools. -Respond to network connectivity issues and resolve any wireless communication issues within the confines of the school lab. -Conduct in-person student and test orientations. -Conduct in-person and online tests for CARES, AD, and ASSET. -Scan OMR sheets and generate reports for CARES. -Collaborate with third-party support and service vendors to ensure that the network stays operational.
Requirements -Bachelor’s degree / Diploma in Information Technology, Hardware & Networking -Previous experience of 1 - 2 years as a Computer Technician -Complete understanding of LAN/WAN networks and other relevant technologies -Excellent analytical and problem-solving skills -Ability to multitask and manage time effectively -Ability to offer high levels of customer service -Awareness of different technical jargons -Spoken English is a must -Will to travel, as the job will require to travel.Job tags
Salary
