Location
Noida | India
Job description
About the job
Responsibilities:
OTA Management: Manage relationships with Online Travel Agencies (OTAs) and coordinate with OTA
Market Managers to ensure rate parity, proper inventory management, and optimal revenue generation
through these channels.
Distribution Channel Management: Manage and oversee strategy for all 3rd party distribution.
- Ensure web site booking process is maintained up-to-date and functional.
- Work in liaison with hotel sales and reservations departments as a team.
- Evaluate the performance of distribution partners and contracted rates (FIT, tour operators, corporates, consortia, crew, groups, etc.).
- Reduce the cost of distribution by finding new less expensive means of delivering business
Analyst Duties:
- Keep track of hotel metrics, including revenue, occupancy, and ADR (Average Daily Rate).
- Provide support to hotels for online actions, such as managing room inventory and pricing.
- Deliver periodic and ad-hoc reporting and analysis to clients and internal stakeholders.
- Ensure all related systems are configured correctly, validated, and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
Revenue Management for Multiple Clients: Drive revenue management efforts for a diverse portfolio of
clients, including hotels, resorts, and other hospitality establishments. Develop customized revenue
strategies based on each client's unique needs and market conditions. Prepare an outline for and support
the annual revenue budget process.
Pricing Strategy: Develop and implement pricing strategies for each client to optimize revenue and
occupancy. Conduct periodic competitive analysis to identify pricing opportunities and adjust strategies
accordingly. Perform competitive benchmark studies and follow market trends.
Demand Forecasting: Utilize historical data, market trends, and events analysis to accurately forecast
demand for each client. Collaborate with clients to develop tailored promotions and pricing strategies.
Yield Management: Implement yield management techniques to maximize revenue from available inventory
or capacity for each client. Monitor booking patterns and adjust pricing dynamically to capitalize on demand.
Budgeting and Forecasting: Collaborate with clients to provide accurate revenue forecasts and assist in
budgeting processes.
Pricing Controls: Establish and enforce pricing controls and policies for each client to maintain consistent
pricing strategies across all distribution channels.
Revenue Management Systems: Utilize revenue management software and tools efficiently for each client.
Identify opportunities to enhance data analysis capabilities and overall revenue management effectiveness.
Sales and Marketing Collaboration: Work closely with the sales and marketing teams of each client to align
pricing and promotional strategies with revenue goals and overall business objectives.
Client Relations: Build and maintain strong relationships with clients, addressing their revenue management
needs and ensuring their satisfaction.
Requirements:
Bachelors degree in Hotel Management, Business, Finance, Economics, or a related field. A Masters
degree is advantageous.
Experience
- Experience with managing OTA listing and coordinating with OTA market managers.
- Experience in Analyst role, keeping track of hotel metrics and providing reporting and analysis support.
- Proven experience as a Revenue Manager or in a similar revenue management role within the
- hotel industry, with a track record of handling multiple clients simultaneously.
Disposition
- Strong sense of need for achievement of goals and success.
- Sound ability and knowledge to develop standards of operations and strategic processes
- Ability to work under his/her own initiative in a highly pressured environment.
- Good listening skills and the ability to anticipate business needs.
- Able to develop relationships with 3rd parties and the hotel teams.
- Capacity to read situations, understand environments, and respond accordingly
- Detail-oriented with strong organizational and time management skills.
- Ability to work under pressure and prioritize multiple projects efficiently.
- Willingness to travel and ability to interact professionally with other cultures Skills
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Knowledge of best practices of hotel distribution channels, online travel agencies, and revenue management.
- Excellent communication and negotiation skills to collaborate effectively with clients and internal teams.
- A strong command of both written and spoken English is required; additional languages are an asset.
- Familiarity with the market and industry trends to capitalize on opportunities and mitigate challenges for each client.
- Highly computer literate with a high-level command of Excel.
- Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
Job tags
Salary
