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Customer Relationship Executive


Medical Mentor


Location

Bangalore | India


Job description

Urgent Hiring for Client Relationship Executive

Position: Client Relationship Executive

Location: Basavanagudi, Bangalore (WFO)

Experience: 0-2 years

Qualification: Any Graduate

Languages: English & Kannada Mandatory (Multilanguage will be added advantage)

Shift: Day Shift

Interview & Job Type: Walk-in & Permanent work from Office

Responsibilities

  • Responding to clients inquiries related to entrance exams and colleges via email/ phone or face-to-face
  • Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.
  • Helping Clients creating action plan for entrance exam and related college counselling process
  • Preparing, organizing and maintaining clients report and statistical summaries.
  • Co-ordinate and organize the activities of after sales to ensure client satisfaction.
  • Maintain contact with clients to obtain customer feedback regarding product/service quality
  • Assist clients in resolving issues and complaints concerning purchased products or services.
  • Oversee all post-sales services provided to clients to ensure customer satisfaction.
  • Maintain an up-to-date knowledge of job operations.
  • Contributes to team effort by accomplishing related results as needed.
  • Prioritizing, time management and organizational skills.
  • Ready to take up challenges on immediate effect and good dedication towards given task.

Requirements

  • Any Graduate.
  • 0-2 Years of experience.
  • Outstanding Interpersonal, Assessment and Communication skills.
  • Proficiency in English.
  • Excellent Presentation skills.
  • Excellent Knowledge of Microsoft Office.
  • Fast learner and Self-motivated with a results-driven approach.
  • Strategic Leadership Ability.
  • Hands-on experience with CRM software is a plus.

Perks And Benefits

  • Indoor work environment
  • Paid Leaves
  • 20 Government Holiday& 30 Annual Leaves
  • Leave Encashment
  • Flexible Working
  • Health insurance
  • PF

Additional Benefits

  • Laptop
  • Mobile

In case of any further query, please feel free to contact.

Thanks and Regards

Gaganashree

HR-Executive

Phone No : 9886924446

Email- [HIDDEN TEXT]


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