Customer Relationship Executive
Location
Bangalore | India
Job description
Urgent Hiring for Client Relationship Executive
Position: Client Relationship Executive
Location: Basavanagudi, Bangalore (WFO)
Experience: 0-2 years
Qualification: Any Graduate
Languages: English & Kannada Mandatory (Multilanguage will be added advantage)
Shift: Day Shift
Interview & Job Type: Walk-in & Permanent work from Office
Responsibilities - Responding to clients inquiries related to entrance exams and colleges via email/ phone or face-to-face
- Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.
- Helping Clients creating action plan for entrance exam and related college counselling process
- Preparing, organizing and maintaining clients report and statistical summaries.
- Co-ordinate and organize the activities of after sales to ensure client satisfaction.
- Maintain contact with clients to obtain customer feedback regarding product/service quality
- Assist clients in resolving issues and complaints concerning purchased products or services.
- Oversee all post-sales services provided to clients to ensure customer satisfaction.
- Maintain an up-to-date knowledge of job operations.
- Contributes to team effort by accomplishing related results as needed.
- Prioritizing, time management and organizational skills.
- Ready to take up challenges on immediate effect and good dedication towards given task.
Requirements - Any Graduate.
- 0-2 Years of experience.
- Outstanding Interpersonal, Assessment and Communication skills.
- Proficiency in English.
- Excellent Presentation skills.
- Excellent Knowledge of Microsoft Office.
- Fast learner and Self-motivated with a results-driven approach.
- Strategic Leadership Ability.
- Hands-on experience with CRM software is a plus.
Perks And Benefits - Indoor work environment
- Paid Leaves
- 20 Government Holiday& 30 Annual Leaves
- Leave Encashment
- Flexible Working
- Health insurance
- PF
Additional Benefits In case of any further query, please feel free to contact.
Thanks and Regards Gaganashree HR-Executive Phone No : 9886924446 Email- [HIDDEN TEXT]
Job tags
Salary