QI Spine
Location
Mumbai | India
Job description
Job Title : Patient Counsellor - Front Office and Counsellor
Company website:
About us :
QI Spine Clinic is Indias first Spine Rehabilitation Clinic dedicated to non surgical treatment of back and neck pain.
In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.
Job Responsibilities:
Daily coordination with consultant / clinic head basis of the treatment advised by them.
Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
Explain the tariff of the respective procedures/investigations to patients in detail.
Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
Follow up with patients at all stages.
Doctor for life - Responsible for long term relationship management with the patient
Job tags
Salary
Rs 30000 - Rs 35000 per month