Naturalist and Hospitality Manager

Location

Mumbai | India

Job description

About Camp Monk:

Camp Monk is at the forefront of outdoor adventure, connecting nature enthusiasts with unforgettable camping experiences. Our mission is to facilitate a deeper appreciation for the natural world through sustainable and accessible outdoor activities. We specialize in developing and operating eco-friendly campgrounds and caravan parks, ensuring each visit has a minimal environmental impact and promotes conservation. Join us in our journey to explore, preserve, and cherish the great outdoors.

Role Overview:

Camp Monk is seeking a dedicated Naturalist cum Hospitality Manager for our Mumbai location. This unique role blends environmental education with exceptional hospitality management, aiming to enhance our guests' camping experience. The ideal candidate will possess a passion for nature, a deep knowledge of the local ecosystem, and the ability to deliver outstanding guest services. This position requires a hands-on approach, overseeing daily operations, guest relations, and environmental programs.

Key Responsibilities:

• Guest Experience Management: Ensure all guests receive high-quality, personalized service, enhancing their overall camping experience. Handle guest inquiries, feedback, and any issues promptly and professionally.
• Environmental Education: Develop and conduct educational programs and activities that engage guests with the local natural environment. Topics may include local wildlife, conservation practices, and sustainable living.
• Hospitality Operations: Oversee the day-to-day operations of the camp, ensuring all facilities are functioning optimally. Manage bookings, check-ins/check-outs, and ensure that accommodation and common areas meet Camp Monk's standards.
• Team Leadership: Lead and motivate a team of staff to achieve excellence in guest service and camp maintenance. Provide training and development opportunities to staff.
• Sustainability Initiatives: Implement and manage sustainability practices within the camp operations. Encourage guests and staff to participate in eco-friendly practices.
• Safety and Compliance: Ensure that all activities and facilities comply with safety regulations and environmental laws. Conduct regular safety drills and maintain emergency response plans.

Qualifications:

• Bachelor's degree in Environmental Science, Hospitality Management, or related fields.
• Proven experience in hospitality management, with a strong foundation in customer service excellence.
• Passionate about nature, with a solid understanding of local ecosystems, conservation, and environmental education.
• Excellent communication and interpersonal skills, capable of engaging with guests and staff of diverse backgrounds.
• Leadership experience with the ability to inspire and manage a team.
• Proficient in managing budgets, operational planning, and staff scheduling.
• Certification in First Aid and CPR.
• Ability to work flexible hours, including weekends and holidays, as required.

Why Join Camp Monk

• Be part of a mission-driven organization that values sustainability, conservation, and outdoor education.
• Opportunity to work in a dynamic, challenging, and rewarding environment.
• Lead a team dedicated to providing memorable experiences in the great outdoors.
• Competitive salary and benefits package.

How to Apply:

Please submit your resume along with a cover letter explaining why you are the ideal candidate for this role and how you can contribute to the mission of Camp Monk.

Job tags

Salary