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Location

Bangalore | India

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Job description

Job ID- 34171 Job Title- Senior Analyst/ Lead Analyst, Carrier Billing Services (Interconnect Billing system V11 of CSG) Location- Gurugram/ Bangalore (Hybrid working) Role Purpose The candidate is meant to be acting as subject matter expert in Interconnect billing. The one who can manages process documentation, works individually on interconnect processes and act as a subject matter expert of rating configuration and suspense management. Key Accountabilities-

• Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs. Gathers, documents, and analyses business needs and requirements.
• Ensure that the billing requirements are fulfilled in the project, review designs for changes to billing and other systems’ and processes that impact billing.
• Update process documents, train users, and provide post go-live support
• Ensure accurate and timely update of reference data configuration in Interconnect system like Trunks, Switch, Network Operator set up.
• Ensure accurate and timely update of tariffs into the Interconnect system.
• Should be able to handle customer invoicing and supplier invoice reconciliation.
• Should be able to analyse the data correctly as and when required.
• Should be able to analyse error/suspense cdr’s and provide timely resolution.
• Prepare reports and graphs as and when required..

Role Specific Requirements-

• 2-6 Years of total experience with minimum 2 years of relevant telecom billing in usage area including and destination configuration
• Good understanding of Interconnect architecture, usage, configurations and tables
• Interconnect Billing System v11 of CSG
• Basic understanding of Python
• Hands on experience in Data Analysis,  SQL, Microsoft Excel
• Should be able to work on excel/advance excel for generating internal reports, to manage productivity and to perform analysis for stakeholder groups.

What we offer: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.
Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Access to Online-learning Platform
•Business mentoring
•option of parking slots in the Colt Campus
•lunch vouchers

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Job tags

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Salary