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Associate Processing Asst


Mphasis


Location

Pune | India


Job description

Processing Assistant

Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview

The processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions

 Process loans from application including but not limited to:

 Provide excellent customer service to internal clients by demonstrating expertise, accuracy, thoroughness, thoughtfulness, politeness, enthusiasm, and clearly conveying requirements in written format

 Ensure customer service surveys maintain the rating level designated by management by delivering correct analysis to Customer Care Processor onshore

 Update system with all appropriate information

 Interpret policies and program requirements while analyzing applicant information, property and documentation

 Calculate borrower income for all employment types and enter accurately in systems

 Comprehensive understanding of credit underwriting guidelines for FNMA and FHLMC for both purchase loans and refinances

Requirements

 2-4 years of current experience in Financial Services with Loan Processing experience required

 Knowledge of entire loan life cycle: including processing, underwriting and closing procedures

 Excellent customer service and communication skills

 Excellent English written communication skills

 Detail oriented and excellent organizational skills

 Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

 Problem-solver with strong analytical skills

 Ability to adheres to directives, procedures and standards

 Ability to work in a paperless environment

 Computer proficiency including Microsoft Office Product Suite

 Candidates must be available to work U.S. hours


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