Location
Pune | India
Job description
What is Contentstack
Contentstack combines the best Content Management System (CMS) and Digital Experience Platform (DXP) technology. It enables enterprises to manage content across all digital channels and create inimitable digital experiences. The Contentstack platform was designed from the ground up for large-scale, complex, and mission-critical deployments. Recently recognized as the Gartner PeerInsights Customers' Choice for WCM, Contentstack is the preferred API-first, headless CMS for enterprises across the globe.
What Are We Looking For
Contentstack is looking for a Technical Writer - II.
Roles & Responsibilities:
- Plan, analyze, and author high-quality technical documentation in easy-to-understand and simple language
- Create user guides, API documentation, microcopies, tutorials, blog posts, release notes, video scripts and more for multiple releases of one or more products
- Work closely with various departments to understand project requirements and independently gather information from subject matter experts
- Work better on deadlines.
Mandatory Skills.
- 3-5 years of industry experience as an effective technical writer
- Experience creating developer documentation, installation & integration guides
- Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Knowledge of HTML, CSS, JavaScript
- Basic knowledge of building and hosting websites
- Thorough understanding of the working of a SaaS product
- Previous experience managing a team of writers
- Superior written and verbal communication skills, with a keen eye for detail
- Strong interpersonal and communication skills
- Ability to collaborate with internal stakeholders and cross-functional teams, across multiple geographies
- Strong organizational and planning skills
- Intellectually curious and learner for life.
What Really Gets Us Excited About You
- Experience in working with product based start-up companies
- Knowledge of working with SAAS products
- Work on cutting edge technologies with one of the fastest growing start-ups in the world
- Key Challenges: R&D, Team Building, setting up a fast paced Tech Culture
Job tags
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